Studies have shown that 40-80% of the medical information that patients receive is forgotten immediately and nearly half the information retained is incorrect. Health literacy and numeracy have a great impact upon patient engagement, compliance, and health outcomes. In this session, the presenter will explore health literacy and numeracy, and discuss the best strategies when using numbers in patient education and communication.
Audience
MDs, NPs, PAs, nurses, and other staff who communicate with patients/residents in clinics, hospitals, nursing homes, and other settings of care
Objectives
Participants will:
- Define health literacy and numeracy
- Explain why health numeracy matters
- Learn strategies for using numbers (if at all) in patient communications
Presenter
- Alisha Odhiambo, MA, LMFT, senior provider quality program manager, Blue Cross Blue Shield of Minnesota
Host
- Jerri Hiniker, program manager, Stratis Health, jhiniker@stratishealth.org or 952-853-8540
Registration
- Click here to register
- Click “Register” on the left
- Enter the information as prompted
- You will receive an email with the call and login information
Please note: This email may go to your spam or junk folder. It will come from the email address messenger@webex.com. Contact kcarleton@straishealth.org with any questions or concerns.
Flier